Pub. 10 2015-2016 Issue 3

www.nebankers.org 22 Extraordinary Service for Extraordinary Members. Tammy Mundt, Automated Systems Inc. Banking on a Win L ET’S EXAMINE WHAT MAKES A football team successful on a rudimentary level. It’s the fact that the team is made up of many players working together to ef- ficiently move the ball. The quarterback passing, the receiver catching, and the linebackers providing protection are all important pieces to the success of the game. They all play their individual roles, but also are vital to each other to win the game. Banking technology is no different. Technology needs to pass information between the core banking product and the optional, tailor-fit products such as document imaging, teller and check processing, and ATM transactions. This negates the need to duplicate or reenter information and is essential for fast, real-time accuracy. Security protocols are also necessary to protect sensitive data. Look for a banking product that provides the following MVPs. Integration & Customization The name of the game is teamwork and one of the most essential tools of teamwork is communication. The play- ers need the ability to listen and absorb information the coaching staff provides. They also require the ability to hear any last-minute changes on the field and the flexibility to modify the play. The products you use need to be streamlined to allow your staff to access and enter information quickly. A real- time solution is essential for this to work properly and to provide your customers with accurate, up-to-the-minute balanc- es and information. Integrated, native application solutions let you pick and choose the products your customers are increasingly demanding such as mobile apps, tablet apps, and online banking. Customer-Centric Football fans bring both financial and moral support to their team. Like- wise, successful banks prove that a happy customer is the cornerstone to their prosperity. As an important step to bring focus more to your customer, do a little research, find out what your customers want, and give it to them. If your customers want the ability to bank anywhere and anytime, mobile and tablet banking apps and online banking capabilities are essential. Modern customers tend to demand modern conveniences, such as custom- ized financial alerts sent to their phones, real-time account balances, and mobile banking account access, payment, and depositing. Efficiency With the right team dynamic, the quarterback moves the ball much faster and further down the field through the air. In the same way, moving your bulky data and programs to a cloud-based model speeds up many daily processes andmakes your bank runmuch smooth- er and more efficiently. Using a cloud-based hosting service, you have the ability to optimize the fault tolerance, security, performance, scalability, recoverability, and portabil- ity with a certified, financial industry- compliant hosting center. Security In every successful offensive line, there is a guard, tackle, and center to make sure the ball gets to the intended