Pub. 11 2016-2017 Issue 3

the hype of potential new cybersecurity guidance. It is important to remember that the social media guidance was created to help banks address risks related to social media, which do still exist today. • Do I need to update my customer security awareness materials? Have there been changes since 2011 in how your cus- tomers can access their funds and what protections are available?Maybe you now offer amobile app you didn’t have when the “FFIEC Supplement to Authentication in an Internet Banking Environment” was released. These kinds of changes definitely warrant updates to your educational materials. These are just a few supervisory expectations we see over- looked from time to time. Whether we are talking about new guidance, relationships with close friends, or even upgrading to “the next big thing” in smartphone technology, take some time to evaluate where you are, appreciate the things that brought you to this point, and remember: age does not lessen importance.  Alyssa Pugh is a Security+ certified tandem software support specialist for CoNetrix. tandem is a security and compliance software suite designed to help financial institutions develop and maintain their Cybersecurity Assessments, Social Media Risk Management Programs, Internet Banking Security Programs, and Information Security Programs. To learn how CoNetrix can help you, visit www.CoNetrix.com or email info@CoNetrix.com . We’re honored to offer NBA members group health insurance for more than 20 years . To learn about our plans, visit www.nbaveba.com . An independent licensee of the Blue Cross and Blue Shield Association.