Pub. 11 2016-2017 Issue 5

www.nebankers.org Extraordinary Service for Extraordinary Members. COACH’S CORNER Paula Pace , Executive Development Group Who Will Coach Your Team to Success? Y OUR BANK’S FUTURE LIES IN THE BRIGHT, MOTIVATED employees who arrive every day to offer up their best. These are the people who will be here after you are gone—they will continue tradition, they will forge new avenues of growth, and they will serve as leaders in your community. With and through these leaders, you strive to: • Focus on the success of your community. • Build a solid client base and productive client pipeline. • Spread your reach beyond expectation. • Transform client referrals. • Build a solid team of bank employees. So, how do you maintain and grow these accomplish- ments? How do you keep it rolling? How do you identify what’s next? How do you continue to retain talent, change bad habits, and stay current with changing trends? An answer is executive coaching. Yet before you jump in, consider these questions: 1. Who on your staff has the ability to grow through coaching? Some people are bright, others are bright and moti- vated. Go for the bright and motivated. The leader of a service industry once told me, “I hire people who are motivated. We can teach them the business. You