OFFICIAL PUBLICATION OF THE NEBRASKA BANKERS ASSOCIATION

Pub. 19 2024-2025 Issue 3

Understanding the Risks and Rewards of AI

With its incredible potential for innovation and efficiency, artificial intelligence (AI) is reshaping how organizations operate. However, like any disruptive technology, it comes with risks that must be understood and managed. Keep reading to explore the benefits of AI and its associated risks to help you make informed business decisions and unlock its full potential for your organization.

The Benefits of AI

AI has revolutionized business operations, offering tools that drive efficiency, enhance decision-making and improve cybersecurity. By incorporating AI strategically, organizations can gain a competitive advantage, streamline operations and foster growth.

  1. Operational Efficiency
    One of the most compelling benefits of AI is its ability to enhance productivity across an entire organization. By automating repetitive and time-consuming tasks, AI allows employees to focus on higher-level strategic efforts. AI streamlines everyday tasks such as drafting emails and creating presentations while also tackling more complex processes like data analysis. By quickly processing and interpreting large datasets, AI enables faster, data-driven decision-making and reduces the risk of human error.

  2. More Proactive Cybersecurity
    The benefits of AI in cybersecurity are also substantial. AI can detect anomalies in network traffic more accurately than traditional methods, allowing businesses to respond to threats faster and more precisely. Additionally, AI can predict attack patterns by analyzing historical data, helping organizations implement preventive measures before threats materialize.

  3. Competitive Advantage and Market Growth
    Businesses that integrate AI strategically can gain a significant competitive advantage. AI can speed up market analysis, allowing businesses to adapt quickly to changing trends and sales opportunities. Many new AI-enabled products are entering the market, creating innovative digital channels for customer interaction. These tools help businesses enhance customer engagement, open new revenue streams and drive sustainable growth.

The Risks of AI

It’s important to recognize that while AI presents tremendous opportunities, it also carries significant risks. Understanding these challenges is key to leveraging AI effectively and responsibly.

  1. Data Privacy Concerns
    As AI systems process large volumes of data, they inevitably encounter sensitive information, raising significant AI compliance risks. For example, if not properly managed, AI can inadvertently expose personal data, leading to breaches in data privacy management. The lack of clear regulations around AI in many regions only adds to the complexity.

  2. Compliance and Security Issues
    The disadvantages of AI in cybersecurity often revolve around its misuse by cybercriminals. Hackers are using AI to execute more advanced attacks like deepfakes, automated phishing schemes, and malware, which can lead to hackers gaining access to your network. Moreover, AI systems can face compliance issues as they interact with regulated data, raising concerns about compliance with legislation like the Gramm-Leach-Bliley Act and HIPAA.

  3. Strategic Risks
    While AI promises growth, adopting it too early without proper planning can result in wasted investments. Conversely, late adoption risks falling behind competitors. Businesses must weigh AI compliance risks and consider how it fits into their broader strategy while also recognizing that adopting AI equips them with the knowledge and tools to identify and mitigate the cybersecurity risks it introduces.

Leveraging AI Safely

To reap the rewards of AI, businesses must also develop strategies to manage their risks.

  1. Managing AI Risks
    Managing AI risks involves creating a comprehensive risk management framework that ensures responsible AI use. Similar to how businesses addressed data storage risks during the cloud transition, AI integration should involve strict compliance with security protocols and data protection laws.

  2. Choosing the Right Tools
    AI tools like Microsoft’s Copilot and other trusted platforms offer safer, enterprise-ready business solutions. These platforms often have robust security features, such as data encryption and access controls, to help safeguard sensitive information. Prioritizing these tools over more experimental models reduces security vulnerabilities and minimizes potential misuse. Effective vendor management is essential to maintaining security, particularly when paired with comprehensive risk assessments. Organizations should evaluate vendors for general security practices, compliance with industry standards and ability to address AI-specific risks. This involves expanding traditional risk assessments to include tailored controls and questions for AI technologies.

  3. Guidelines for AI Use
    Developing clear policies for AI usage is essential to ensure safe and effective implementation across the organization. These policies should outline which tools are approved, what types of data can be processed, and how vendors are vetted. It’s equally important to establish and document acceptable use guidelines for employees, ensuring they understand the boundaries and best practices for AI use. These guidelines should be incorporated into regular training, easily accessible and periodically reviewed to keep pace with evolving technologies and risks.

How to Start Leveraging AI in Your Organization

For businesses, banning AI use entirely in workplaces may seem like a solution to avoid risks, but it is often impractical. Instead, companies should focus on creating safeguards and boundaries that allow AI to be used responsibly and safely within their operations.

  1. Efficiency Gains Through AI
    AI can help streamline workflows, improve efficiency and reduce human error, especially in tasks like threat detection, data entry, content creation, office communications and repetitive tasks. Businesses should focus on deploying AI in areas where it can deliver immediate value, assist with major pain points and improve employees’ work lives.

  2. Training and Workforce Adaptation
    Organizations must equip employees with the knowledge and skills to use AI tools effectively. Ongoing training programs will help teams stay current on the latest AI tools and trends, teaching them how to extract value from these technologies while ensuring adherence to security protocols and company policies. Additionally, training on sophisticated phishing and deepfake methods that leverage AI is crucial, as these attacks are increasingly harder to detect.

  3. AI for Fraud Detection and Cybersecurity
    AI is a powerful tool for detecting fraud and managing cybersecurity threats. By analyzing transaction patterns and flagging anomalies, AI can help prevent fraud and protect organizations from malicious attacks.

Balancing the Risks and Benefits of AI

AI brings with it both significant risks and substantial rewards. While the AI risks should not be overlooked, with careful management, organizations can safely harness the benefits of AI to boost productivity, enhance cybersecurity and drive business strategy forward. 

This article was originally published on sbscyber.com.

 

SBS helps business leaders identify and understand cybersecurity risks to make more informed and proactive business decisions. For more information, contact Valerie Spicer at (605) 270-9381 or valerie.spicer@sbscyber.com. Learn more at sbscyber.com.

Get Social and Share!

Sign Up to Receive this Publication in your inbox

More In This Issue